StoryIQ Privacy Policy

StoryIQ wants all its website visitors to be confident that we process information about you in accordance with applicable privacy laws. In this privacy policy, we seek to provide details on what information do we collect, how we use it and what rights you have in relation to it.

We are committed to protecting your personal information and your right to privacy. Please do not hesitate to contact if you have any questions or concerns.

Personal information collected

The personal information that we collect depends on the context of your interactions with us and the services you will avail of. It is important that all personal information that you provide to us must be true, complete, and accurate. The personal information we collect can include the following:

  •  Identity Data: Information we use to identify, communicate, and record any transactions you make. This may include first name, maiden name, last name, title, and company or any other details required for reporting purposes.
  •  Contact Data: Includes billing address, email address, telephone or mobile number.
  •  Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our site and services.
  •  Usage Data: Includes information about how you use the site and services.
  •  Transaction Data: Includes details of the services for which you have previously registered and/or in which you have been enrolled.
  •  Financial Data: In limited circumstances, we may collect payment information for processing of payments, but this information generally is collected and processed directly by our payment services providers.
  •  Profile Data: Includes your interests, preferences, website browsing history, demographic information such as age, gender, or education level, and feedback and survey responses.
  •  Marketing Data: Includes your preferences with respect to receiving marketing from us and/or our third-party partners and your communication preferences.

Where we are required to collect certain personal information by law or under the terms of a contract with you or your employer or prospective employer, and you fail to provide that data when requested, we may not be able to perform under the respective contract and may not be able to provide access to or use of our Services. In the situation where we have already entered a contract with you, we may be required to cancel provision of the Services, but we will notify you in advance of such cancellation if this is the case.

Uses of personal information

We have outlined below the ways in which we may use your personal information, along with the legal bases and legitimate business interests on which we rely to do so where appropriate.

Business Activity Data Collected Basis for Processing/Business Interests
Identification and registration Identity Data
Contact Data
Necessary for the performance and delivery of service and for our legitimate business interest in being able to deliver the service.
Payment management Identity Data
Contact Data
Financial Data
Necessary to obtain payment for the services rendered.
Client management Identity Data
Contact Data
Profile Data
Usage Data
Necessary to ensure we provide excellent customer experience to prospective and actual participants.
Marketing and information management Identity Data
Contact Data
Technical Data
Usage Data
Profile Data
Marketing and Communications Data
Necessary for our legitimate business interests in continuing to develop and offer new and improved services.


Sources of information

StoryIQ only processes data you have provided or that StoryIQ registers based on your interaction and the use of our services. In certain cases, StoryIQ may supplement this data with information from third parties for the purpose of evaluating and improving our digital channels and services.

Data retention We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information longer than 36 months.

Further, personal data will not be stored for longer than is necessary considering the purposes of the processing and, in general, StoryIQ will delete personal data in the manner which follows from applicable laws and in accordance with our Retention Policy. Where information is known to be unreliable, irrelevant or excessive, it will be securely deleted or access will be removed, as soon as possible. It is important to note that we may transfer, store, and process your information in countries other than your own.

3rd party access

Other than as provided in this Privacy Policy, StoryIQ will not knowingly share personal data you provide with any third party. In cases where it is necessary for StoryIQ to carry out our services, we may retain external suppliers (processors) for services in connection to our digital channels or our services. These suppliers may process personal data and sometimes require limited access to personal data collected via our digital channels or services. StoryIQ uses the following types of suppliers:

  • Payment solutions (banks, other payment service providers);
  • Marketing (social media, media agencies, advertising services, CRM providers);
  • IT (companies that handle necessary operations, technical support and maintenance of our IT solutions, such as Google);
  • Events, statistics and surveys (companies that handle evaluations, statistics and surveys of our services).

StoryIQ endeavors to limit third-party access and only share information that is necessary to enable suppliers to carry out their work. StoryIQ always checks that our suppliers can meet our high standards and provide sufficient safeguards and require them to protect your personal data in accordance with this Privacy Policy and refrain from using or disclosing your personal data for any purpose other than providing StoryIQ with the agreed product or services.

Privacy rights

Should you have reason to believe that any personal data that StoryIQ holds about you is inaccurate, please let us know and we will update the information. You may request us to delete personal data we hold about you. You will not have to pay a fee to access your Personal Information (or to exercise any other rights). We may, however, charge a fee if we believe your request is excessive, unfounded, or repetitive. Alternatively, we may refuse to comply with your request in these circumstances.

For example, if the information is no longer necessary to fulfill the purpose they were collected for, they are processed in an illegal way, or you opt out from direct marketing. Please note that StoryIQ may request additional details about you in order to ensure secure and effective handling of your request and to ensure that the information is provided to the correct person. Please note that, when legally required, StoryIQ could decline your request, for example if the data is needed for tax or bookkeeping purposes or are necessary to defend legal claims.

You also have the right to request limitations of the processing of your personal data. In such cases, StoryIQ may need to investigate the situation further prior to reaching a decision. Please be aware that you always have a right to opt out from direct marketing activities and request limitation of processing based on legitimate interest – including potential profiling for direct marketing purposes.

When you provide StoryIQ with your consent, or the processing is based on fulfillment of an agreement with you, you have, during certain circumstances a right to have your data transferred to another data controller. This requires that the transfer is technically possible and may be carried out automatically. If you would like to know how StoryIQ processes personal data, send a written and signed request to StoryIQ.


Our digital channels may include links to websites which are provided by other group companies or companies which do not belong to StoryIQ. This Privacy Policy shall not apply to such websites. You should therefore review the privacy policy of any such website before you provide personal data.


StoryIQ takes all appropriate technical and organizational security measures which are necessary to the safeguard personal data against unauthorized access, modification, or destruction. However, providing personal data over digital channels always entails a risk since it is not possible to completely protect technical systems from unauthorized access.

Privacy of minors

Our site and services are not intended for nor directed toward minors under the age of 18. If you believe that someone under the age of 18 may have provided us with Personal Information without your consent, you may alert us at If we learn that we have unknowingly collected any Personal Information from a minor under 18, we will promptly take steps to delete such information and terminate the account.

Social media and external websites

The StoryIQ website includes social media features, such as Facebook ‘Like’ button and widgets, such as the ‘Share this’ button, or interactive mini programs that run on our website. These features may collect your IP address, which pages you visit on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by third parties or directly on our website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by their privacy policies and other routines of the companies providing them. StoryIQ does not control, and is not responsible for, the content or practices of other websites.

Cookies & technologies

The cookies StoryIQ uses usually improve the services StoryIQ offers you. Some of the StoryIQ services need cookies to work properly, while others improve the services for you. StoryIQ uses cookies for overall analytical information regarding your use of our digital assets.

  • Save functional settings such as language and other tasks.
  • Allow StoryIQ to target relevant marketing to individuals.
  • Allow StoryIQ to understand who has seen which pages, and to determine the most popular areas of our web site.
  • Analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our userbase.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the StoryIQ subscription service or websites you visit.

Further, as part of StoryIQ’s marketing, StoryIQ analyzes information about the use of and activity on StoryIQ’s pages on social media. For example, using Google Analytics, we will analyze behavior for creating more relevant ads and offers, as well as for developing StoryIQ’s products and services. In addition, Google and Social Media Analytics help evaluate the use of for services related to website activities and internet usage.

For California residents

We do not rent, sell, or share Personal Information about you with third parties who are not our partners or affiliates for their own direct marketing purposes unless you have opted in to such a disclosure or were offered the opportunity to opt out of such a disclosure at the time you provided your Personal Information and elected not to opt out.

In addition, California residents are entitled to know that third parties may collect Personal Information about your online activities over time and across different websites when you visit our Site. For additional information about this, please refer to the section entitled “Cookies, Automatic Data Collection, and Related Technologies.”

Amendments to our privacy policy

StoryIQ reserves the right to update this privacy policy. The updated version will be indicated by an updated version date and will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notice.

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